Frequently Asked Questions

• Who are our customers?

• What is InfoTouchscreen Systems?

• Where does the content come from?

• Why provide video information?

• How do we charge for our service?

Who are our customers?
Those who have a desire to present customer information and find it cost prohibitive, inconsistent, or not possible throughout all operating hours to do so with staff. They find that quality, consistent, twenty four-seven customer information is available, reliable and extremely affordable. Their solution is InfoTouchscreen Systems.

What is InfoTouchscreen Systems?
InfoTouchscreen Systems is a provider of a customer service information platform that allows individuals to access custom video and text information about any "how to" topic or any other information that can be presented in a video or graphic format.

Where does the content come from?
High quality digital video is produced by InfoTouchscreen Systems. We film and edit instructional videos and prepare screens and menus that are very user friendly and very site friendly. Screens and video may also be provided by the site in many circumstances.

Why provide video information?
You can improve and enhance your visitors' experience when you conveniently and consistently provide them with information about how to use your products and services. Customer service representatives are valuable and are not fully replaced by video kiosks, however, video kiosks operate twenty four hours, always give the same information, may cost under a dollar an hour, and stand to support your employees whose time may be more valuable helping customers with specific needs.

How do we charge for our service?
InfoTouchscreen Systems leases information kiosks complete with content and identifying signage. Monthly lease expense is a function of the complexity of the content production, the number of kiosks desired, and the length of the lease term. One time charges for production with a corresponding reduction of the monthly lease amount is available.